Privacy Policy
Date updated: February 22nd, 2025
Overview
This is the privacy policy (“Policy”) of Blanka Inc. (“Blanka”). Blanka is committed to protecting your privacy when you provide us with personal information. This Policy outlines how we collect, manage, and protect personal information through our website, blankabrand.com, and other services (the “Services”). In this Policy, "you" refers to visitors of our website or users of our Services, while “we,” “us,” and “our” refer to Blanka.
Please read this Policy carefully before using our website. By accessing our website, you agree to this Policy. We may update this Policy by posting revisions on our website, and we encourage you to check periodically for updates.
1. Collection of Personal Information
"Personal information" refers to data that identifies an individual, such as name, email, phone number, billing information, and IP address. We collect personal information when you:
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Create an account or place an order for our products
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Sign up to receive information, promotional offers, SMS marketing or marketing emails
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Provide feedback through surveys or contact our support team
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Interact with our website
Additionally, we automatically collect certain information when you visit the website, such as:
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Device Information: Data about your web browser, IP address, time zone, and cookies installed on your device
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Browsing Information: Data on individual web pages or products you view, referring websites, and interactions with the website
We collect Device Information using technologies like:
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Cookies: Data files with anonymous unique identifiers
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Log Files: Track actions on the website (IP address, browser type, etc.)
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Web Beacons, Tags, and Pixels: Tools to record browsing activity
By providing this information, you consent to its collection, as permitted by applicable privacy laws, including the GDPR, CCPA, and CASL.
2. Purpose of Collection
We collect personal information to:
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Process and fulfill your orders
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Provide account management, customer support, and communication
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Send updates on products, promotions, and new services
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Send SMS messages and marketing communications (if you have opted in)
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Improve our website and services based on user feedback
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Prevent fraud and maintain security
3. How We Use Your Information
Your personal information is used only for purposes disclosed in this Policy or those for which you give consent. Examples include:
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Creating and managing user accounts
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Processing transactions and sending order-related communications
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Sending marketing emails, promotions, or updates (with opt-out options)
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Sending SMS messages for marketing or transactional purposes (opt-in required)
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Improving website performance and user experience
We do not store payment information. All payment transactions are processed securely through third-party payment providers such as Stripe and PayPal.
4. Sharing of Personal Information
Your information may be shared in the following cases:
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With trusted third-party service providers who assist with website operations, payment processing, data analysis, and marketing
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If required by law or in connection with legal proceedings or fraud prevention
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In the event of a business merger, sale, or reorganization, provided that any parties involved uphold this Policy's principles
Blanka does not sell personal information to third parties.
Finally, we may share your Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.
5. Direct Marketing
With your consent, we may send you marketing messages related to our products. You may unsubscribe at any time by:
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Using the “unsubscribe” option in any marketing email
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Updating your preferences in your account settings
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Replying "STOP" to SMS messages to opt out of text communications
We may still send transactional or informational messages, such as order confirmations and updates.
6. Behavioural Advertising
As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
7. Data Retention
We retain your personal information as long as necessary for the purposes outlined in this Policy or as legally required. For example, Order Information is maintained for our records unless and until you ask us to delete it.
To request deletion of your personal information, please email hello@blankabrand.com.
8. Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise these rights, please contact us at hello@blankabrand.com.
Additionally, if you are a European resident, we process your information to fulfill contracts (e.g., orders) or pursue legitimate business interests. Please note that your information may be transferred outside Europe, including to Canada and the United States.
California residents have rights under the California Consumer Privacy Act (CCPA), including:
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Opting out of the “sale” of personal information to third parties
To opt out, click the link provided on our website or contact us for more information.
9. Data Security
We implement appropriate technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.
10. Minors
The Site is not intended for individuals under the age of 16.
11. Changes to This Policy
We may update this Policy from time to time to reflect changes to our practices or legal requirements. Updates will be posted on our website, and the date of the latest revision will be indicated.
12. Contact Us
If you have questions about this Policy or your data, please contact us at: hello@blankabrand.com.
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